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What You Agree To When You Use s92bat

These legal terms set out what we expect from you and what you can expect from us — covering account use, payment activity through JazzCash, Easypaisa and Raast, data handling, and how disputes are managed.

Account Terms ApplyPakistan-Eligible RegionsJazzCash · Easypaisa · Raast CoveredData Policy IncludedContact Rights Outlined

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LEGAL CONTACT PATHS

How to Reach Us About a Legal Matter

If you have a question about your rights under these terms, a payment dispute involving JazzCash, Easypaisa or Raast, or a request to access or delete your account data, use one of the channels below. For account-specific legal queries, include your account ID and the relevant transaction reference so we can trace the issue accurately and respond faster.

Live Chat Open the chat widget from any page on s92bat. For legal or account queries, state the nature clearly so the request is routed to the right team.

Email Support Send legal queries, data requests or account disputes to our support email. Attach your account ID and any wallet reference — JazzCash, Easypaisa or Raast — relevant to the matter.

In-App Ticket Log in, go to Account, and raise a support ticket under the Legal or Dispute category. This creates a tracked record of your request that our team can action directly.

HOW WE HANDLE THIS

Data, Security and Your Account Rights

We keep your personal and financial data strictly tied to your account record. No data linked to your JazzCash, Easypaisa or Raast transactions is shared with third parties for marketing. You can request a copy of the data we hold or ask for your account to be closed at any time through our support channel. Security on the platform uses SSL encryption across all pages, and account sessions on mobile browsers time out after a period of inactivity to reduce unauthorised access risk.

Data Retention We keep account and transaction records for as long as required by applicable law. Once that period expires, personal data is deleted or anonymised from our systems.

Cookie Policy Cookies are used to maintain your login session and remember preferences like language and payment method. You can manage cookie settings through your mobile browser at any time.

Account Security Each login is verified via a one-time code sent to your registered mobile number. If you notice unrecognised activity, reset your credentials and raise a ticket immediately.

Your Right to Access You may request a full copy of the data held on your account. Submit this request via the in-app ticket system or email, quoting your account ID for faster processing.

Account Rules, Payments and Jurisdiction

s92bat Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

s92bat operates under terms that apply from the moment you create an account. You must be of legal age in your jurisdiction and reside in a region where access is permitted by local law. We do not accept accounts from regions where online gaming is explicitly

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prohibited. Your account is personal — sharing credentials or operating multiple accounts is not allowed and may result in suspension. Payment activity on your account, whether through JazzCash, Easypaisa or Raast, is subject to our transaction verification process. Deposits are confirmed once the transfer clears our
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wallet system; withdrawals are released after identity and account checks are completed. If a transaction is flagged during review, our team will contact you on the registered mobile number before any funds are held or returned. All wallet interactions are logged against your account ID. We
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reserve the right to update these terms at any time; material changes will be communicated via your registered contact. Continued account use after a change is posted counts as acceptance. For payment-specific queries involving JazzCash, Easypaisa or Raast, raise a ticket through our support channel so
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the wallet transaction reference is tracked correctly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Legal Questions from Account Holders

The questions below cover what account holders in Pakistan ask most often about terms, data rights, disputes and how our policies apply to wallet transactions. If your question is not covered here, raise it through the in-app ticket system with your account ID ready.

Yes. All wallet activity — whether through JazzCash, Easypaisa or Raast — falls under our account and payment terms. Transaction records are logged against your account ID.

Access depends on local law and the region you are in. You are responsible for confirming that online gaming accounts are permitted where you are located before registering.

Raise a data access request through the in-app ticket system or via email. Include your account ID. We will process the request in line with applicable data law and get back to you.

Submit a closure request through Account settings or via our support ticket channel. Any pending wallet balances through JazzCash, Easypaisa or Raast will be processed before the account is closed.

Raise the dispute through live chat or the in-app ticket system and include the wallet transaction reference. Our team reviews the payment log against your account record and responds with findings.

Yes. Material changes to our terms are communicated to your registered contact before they take effect. Continuing to use your account after a change is posted counts as acceptance of the updated terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use s92bat

How to Reach Us About a Legal Matter

Data, Security and Your Account Rights

Common Legal Questions from Account Holders

01 Do these legal terms apply to my JazzCash and Easypaisa transactions?

02 Can I use s92bat if I am in Pakistan?

03 How do I request a copy of my personal data?

04 What happens if I want to close my account permanently?

05 How are disputes about payments handled?

06 Will I be told if the legal terms change?

Legal

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